CandyDex

CandyDex Privacy PolicyLast Updated: March 2026CandyDex is operated by Rare Candy Headquarters.This Privacy Policy explains how we collect, use, and protect your information when using the CandyDex mobile application.Contact: [email protected]1. Information We CollectCandyDex collects limited information necessary to operate the application.Account InformationWhen you create an account using Apple Sign-In or Google Sign-In, we may collect:• Email address• Authentication ID from Apple or Google• Display name• Profile avatar (if provided by authentication provider)User ContentInformation you create inside the app may include:• Card collection data• Card quantities and variants• Graded card information• Profile bio and region• Direct messages between users• Event submissions for the Expo FinderCollection DataCandyDex stores your card collection data in order to:• Track card ownership• Calculate collection value• Track set completion progress2. Information We Do NOT CollectCandyDex does NOT collect:• Credit card information• GPS location tracking• Advertising identifiers• Device tracking data• Personal contacts• Background analytics tracking3. How We Use Your InformationYour information is used only to operate CandyDex features including:• Managing your card collection• Calculating collection value• Matching trades with other collectors• Messaging between users• Discovering events near your selected region• Synchronizing your collection across devices4. Third-Party ServicesCandyDex integrates with the following third-party services:StripeUsed for event submission payments.Apple Sign-InUsed for secure account authentication.Google Sign-InUsed for secure account authentication.PokeTrace APIUsed for Pokémon card market price data.Ticketmaster APIUsed to display event information.OpenAI Vision APIUsed for card recognition when scanning cards.These services may process limited data necessary to provide their functionality.5. Payment ProcessingCandyDex does not store or process credit card information.All payments are processed securely by:StripeStripe handles all payment processing and PCI compliance.6. Data StorageUser collection data and account information are stored securely in cloud databases.Reasonable security measures are implemented to protect your data.However, no online service can guarantee absolute security.7. Data RetentionUser data is retained while your account remains active.Users may request account deletion by contacting:[email protected]Upon request, account data will be permanently deleted.8. Children's PrivacyCandyDex is intended for users age 13 and older.The application does not knowingly collect personal information from children under 13.If such information is discovered, it will be deleted immediately.9. International UsersCandyDex may be used internationally. By using the application, you consent to data processing in the United States.10. Changes to This PolicyThis policy may be updated periodically.Users will be notified of significant changes through the application.11. ContactIf you have questions about this Privacy Policy, contact:[email protected]

CandyDex Terms of ServiceLast Updated: March 2026Welcome to CandyDex, operated by Rare Candy Headquarters.By using the CandyDex application, you agree to these Terms of Service.Contact: [email protected]1. Description of ServiceCandyDex is a mobile application designed for Pokémon Trading Card Game collectors to:• Track card collections• Monitor market prices• Discover trading events• Match trades with other collectors• Communicate with other usersCandyDex is a collector tool for informational purposes only.2. Unofficial Application DisclaimerCandyDex is an unofficial fan-made application.CandyDex is not affiliated with, endorsed by, or sponsored by:NintendoThe Pokémon CompanyCreatures Inc.Game FreakPokémon and Pokémon Trading Card Game are trademarks of their respective owners.All card images and information are used for reference and informational purposes only.3. User AccountsUsers must authenticate through Apple Sign-In or Google Sign-In.Users are responsible for maintaining the confidentiality of their accounts.CandyDex is not responsible for unauthorized access resulting from compromised credentials.4. SubscriptionsCandyDex offers optional subscription tiers.Collector — $7.99 per monthPro Collector — $9.99 per monthSubscriptions automatically renew unless canceled at least 24 hours before the end of the billing period.Subscriptions may be managed or canceled through your Apple App Store or Google Play account settings.Access continues until the end of the billing period after cancellation.5. Event SubmissionsUsers may submit events to the Expo Finder feature.Submitting an event requires a one-time listing fee of $4.99.CandyDex reserves the right to remove event listings that violate community guidelines.Listing fees are non-refundable.6. User ConductUsers agree not to:• Harass other users• Send spam messages• Post fraudulent event listings• Use the service for illegal activityAccounts violating these rules may be suspended or terminated.7. Pricing Data DisclaimerMarket price information is provided for informational purposes only.CandyDex does not guarantee:• Pricing accuracy• Availability of market data• Future card valueUsers should verify pricing independently before making purchases or trades.8. Limitation of LiabilityCandyDex is provided "as is".Rare Candy Headquarters shall not be liable for:• Loss of collection data• Financial decisions based on pricing data• Third-party service outages• User disputes resulting from trades9. TerminationCandyDex may suspend or terminate accounts that violate these terms.Users may request account deletion at any time.10. Changes to TermsThese terms may be updated periodically.Continued use of the app constitutes acceptance of updated terms.11. ContactFor questions regarding these terms:[email protected]

CandyDex SupportWelcome to CandyDex support.CandyDex is the all-in-one companion app for Pokémon Trading Card Game collectors.If you need assistance, please contact us.Support [email protected]Common QuestionsHow do I track cards?Search for a card or browse sets, then tap the card to add variants you own to your collection.How are card prices calculated?CandyDex uses third-party pricing APIs to display current market prices for Pokémon cards.Prices may fluctuate with the market.How do I cancel my subscription?Subscriptions are managed through your Apple App Store or Google Play account settings.Open your device subscription settings to cancel.How do I report a problem?Email us at:[email protected]Please include:• Your device type• App version• Description of the issueFeature RequestsWe welcome feature ideas from the collecting community.Send suggestions to:[email protected]